1. Free Delivery
- FREE delivery on all orders across India.
2. Delivery Timeline
- Delivery time: 3–7 business days
- Depends on:
- Frame availability
- RX lens type
- Courier speed
Possible Delays:
- Courier delays
- Customer delay in uploading RX
- Such delays are not Circle Eyewears’ responsibility
3. Out-of-Stock Situations
If your selected product is unavailable:
- You will be informed within 24 hours via
Call / WhatsApp / Email
You can choose:
- Replacement
- Refund
- Wait for restock
4. Damaged Product on Delivery
If your product arrives damaged:
- Circle Eyewears is fully responsible
- We will provide immediate replacement
Customer must:
- Inform us within 24 hours
- Send photos/videos of the damage on WhatsApp
5. Prescription Confirmation
Upon receiving your order:
- Check lens power & frame condition
- Inform us immediately if anything is wrong
6. Tracking
Once dispatched, tracking will be shared via:
- SMS
❌ No Return for Prescription Glasses
Prescription lens orders cannot be returned because they are custom-made.
Contact for Delivery Issues
Phone: 8838148877
WhatsApp: 8838148877
Email: thecircleeyewears@gmail.com