1. Cancellation Window
Orders can be canceled within 2 hours if not processed.
To cancel:
- Call: 8838148877
- WhatsApp: 8838148877
2. Prescription Lens Orders
Orders with prescription lenses cannot be canceled once processing has started.
3. Frame-Only Orders
These can be canceled before shipping only.
4. Cancellation Due to Stock Issues
If the product is out-of-stock:
- You will be informed within 24 hours
- You may choose replacement or full refund
5. Refund Timeline
Eligible refunds will be processed in 5–7 business days.
6. Damaged or Wrong Product
This is treated as a free replacement, not a cancellation.
7. Contact for Cancellation
Phone: 8838148877
WhatsApp: 8838148877
Email: thecircleeyewears@gmail.com